Apr 30, 2025

Truth: If potential renters aren’t answering your calls or emails, it’s because your follow-up process is broken.

Most storage owners assume a lead that doesn’t rent right away wasn’t serious—but the real issue is lack of follow-up. People get busy. They compare options. And the facility that stays in front of...

Apr 28, 2025

Truth: AI isn’t coming—it’s already here. And the storage owners who embrace it will have the advantage.

The biggest operators are already using AI for call handling, follow-ups, pricing, and customer support. If you’re still doing things manually, you’re falling behind.

In this episode of 3 Minutes with 3...

Apr 25, 2025

Truth: If your storage business doesn’t run on systems, it runs on guesswork—and that’s costing you time and money.

Many owners rely on memory and manual effort to keep things moving. But without clear, repeatable systems, things fall through the cracks—calls go unanswered, fees don’t get applied, and revenue...

Apr 23, 2025

Truth: The best self storage operators don’t wait for problems to show up—they constantly refine, adjust, and improve.

Most owners only make changes when something breaks. But if you want consistent growth in revenue and occupancy, improvement has to be a daily habit—not a one-time fix.

In this episode of 3...

Apr 21, 2025

Truth: The way your manager handles the first phone call determines whether a customer rents with you—or your competitor.

Most self storage managers answer the phone but don’t actually know how to close the deal. If they’re just giving out prices without creating urgency or asking for the rental, that customer is...