Is Your Self Storage Rental Process Driving Customers Away?

Mar 12, 2025

Self storage owners—your rental process might be costing you move-ins. Today’s renters expect fast, seamless online rentals. If they have to call, visit in person, or wait for office hours, they’ll book with a competitor who makes it easier.

In this episode of 3 Minutes with 3 Mile, I’ll show you the biggest mistakes storage owners make in their rental process—and how to fix them to convert more customers.

What You’ll Learn:

• The top reasons customers abandon the rental process
• How to streamline online rentals for more move-ins
• A simple test to see if your website is costing you business

📩 Want my Self Storage Online Rental Checklist?
Email me at [e-mail] with the subject line “Send Me the Checklist”, and I’ll send it to you for free.

Need Help Optimizing Your Rentals?

At 3 Mile Storage Management, we help self storage owners increase occupancy, maximize revenue, and improve operations. Book a free consultation at www.3milestorage.com.