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Jul 12, 2024

In this episode of "3 Minutes With 3 Mile," we explore the exciting future of call centers and how AI is set to revolutionize customer service in the self-storage industry. While we aren't using AI call center agents just yet, the technology is on the horizon and promises efficient, accurate, and 24/7 customer support....


Jul 11, 2024

In this episode of "3 Minutes With 3 Mile," we explore the importance of conducting simple facility walkthroughs and pulling rent variance reports to optimize your self-storage operations. Discover how these straightforward audits can reveal hidden inefficiencies and boost your bottom line. We'll share practical tips on...


Jul 10, 2024

In this episode of "3 Minutes With 3 Mile," we explore the crucial role of high-quality photos in optimizing your self-storage business's online presence. Discover how strategically taken photos can enhance your Google Business Profile, Sparefoot listings, Apple Maps presence, and even your website. Learn practical tips...


Jul 10, 2024

In our latest episode of "3 Minutes With 3 Mile," we dive into a real-life story from one of our recent takeovers in Colorado. Just days into managing a new self-storage site, we faced an unexpected challenge when someone ran over a fire hydrant and knocked down our security gate! Tune in to hear how we swiftly managed...


Apr 17, 2024

In the educational session titled "Exploring AI with Jim Ross & Nikky Kho," Jim shares his journey into AI and outlines the session's goals, which are geared towards making AI approachable for beginners. Nikky, focusing on his role as a teacher, sets an ambitious goal to educate a million people about AI....