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Oct 9, 2024

Transform your self storage customer service training with the latest in AI technology! In this webinar, Jim Ross showcases how to leverage ChatGPT’s advanced voice feature to improve sales call flow and role-play customer service scenarios with real-world accuracy.

Here’s what you’ll take away:

How to integrate...


Sep 17, 2024

🚀 I'm absolutely loving the endless possibilities AI offers! Recently, I decided to play around with Google’s Notebook LM, and what happened next was mind-blowing. 🤯

In just a few clicks, it created a 10-minute podcast featuring two hosts discussing my book, "3 Zones Of Excellence" from 3 Mile Storage...


Sep 6, 2024

In this episode of "3 Minutes With 3 Mile," we discuss the strategic opportunity of leveraging a local military base to increase self-storage rentals. Military personnel often need storage solutions due to relocations, deployments, and limited on-base housing. Learn how to connect with your local base,...


Sep 5, 2024

In this episode of "3 Minutes With 3 Mile," I share a memorable story from my early days in the self-storage business—the first unit I ever sold at auction. Imagine my surprise when that unit turned out to contain a vintage Harley Davidson motorcycle! Discover the unexpected and exciting aspects of running...


Sep 4, 2024

In this episode of "3 Minutes With 3 Mile," we dive into the reality of self-storage move-in specials and how the "genie is out of the bottle." Once these promotions became a staple in the industry, there's no turning back. Learn how to strategically use move-in specials to attract customers while maintaining...